All Messages in One Place

Connect with patient leads and patient clients through texting, live chat, bulk messaging, Google My Business and Facebook message, All in One Place.


Be channel-agnostic.

No matter where it started, iScript.africa keeps it organized.


Chat with context.

See the history of every conversation and interaction.


Get started in seconds.

Connect your channels and start messaging right away.


Be channel-agnostic.

No matter where it started, iScript.africa keeps it organized.


Chat with context.

See the history of every conversation and interaction.


Get started in seconds.

Connect your channels and start messaging right away.

Webchat, Facebook & Google My Business Integration

Turn Messages Into Revenue

Convert website, Facebook and Google My

Business visitors into patients.

Engage visitors immediately with live chat, or save time by auto- responding with our AI chatbot.

Interact With Your Patients

On The Go

With mobile and desktop apps, you can communicate with your leads, customers, and teams from anywhere.

Every Message In One Place

All patient

interactions in one

Unified Inbox

Never miss another chat, review, survey or referral.

Now every patient interaction lives in a single

place, right in your inbox — ready for you to

respond to.

70% of customers prefer messaging with businesses

- The Washington Post

Every Message In One Place

Never miss a patient

call

Engage callers immediately with auto-missed call text back to keep the conversation alive so you never lose business because you were unavailable.

Your business wins when you

interact with customers

3X

Higher Conversion

Reviews requested via text message vs reviews requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of those texts are read within 5 minutes.

10X

faster than calling

Text messaging is the new standard for quick and easy communication.

3X

Higher Conversion

Reviews requested via text message vs reviews requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of those texts are read within 5 minutes.

10X

faster than calling

Text messaging is the new standard for quick and easy communication.

Awesome Words

from clients

iScript.africa unified inbox helps clients get to leads quicker so they don't lose business

Shannon Hanrahan

Realtor

"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."

Robert Wills

AZ Plumber

"iScript.africa helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."

Awesome Words

from clients

iScript.africa unified inbox helps clients get to leads quicker so they don't lose business

Shannon Hanrahan

Realtor

"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."

Robert Wills

AZ Plumber

"iScript.africa helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."

Dr. Chomba Chuma on Digital Marketing for Healthcare professionals

Introduction to iScript.africa - Smart Practice Solutions

December 06, 20233 min read

Digital Marketing for Healthcare Professionals

In today's digital age, having a strong online presence is crucial for healthcare professionals. With the increasing competition in the industry, it is important to implement effective digital marketing strategies to drive more patients to your practice, manage your reputation, and ultimately create more bookings to grow your practice. At iScript.africa, our digital marketing services are specifically tailored for healthcare professionals, focusing on key areas that will help you succeed in the online world.

1. Domain, Website, and Listings

Having a professional website is the foundation of your online presence. It serves as a platform to showcase your expertise, services, and contact information. Our digital marketing team at iScript.africa specializes in creating user-friendly websites that are optimized for search engines. We ensure that your website is mobile-friendly, fast-loading, and easy to navigate, providing a seamless experience for your potential patients.

In addition to a website, we also help healthcare professionals with their online listings. This includes ensuring that your practice is listed accurately on popular directories such as Google My Business, Yelp, and Healthgrades. Optimizing your listings with relevant keywords and information increases your chances of being found by patients searching for healthcare services in your area.

2. Google Business Profile - Claiming, Optimization, etc.

Claiming and optimizing your Google Business profile is essential for local SEO. Our digital marketing experts will help you set up and optimize your profile, ensuring that it accurately represents your practice. This includes adding relevant keywords, updating your contact information, and uploading high-quality images. A well-optimized Google Business profile increases your visibility in local search results, making it easier for patients to find and contact you.

3. Online Reputation Management - Automated Google Reviews

Building and maintaining a positive online reputation is crucial for healthcare professionals. Patients often rely on reviews and ratings when choosing a healthcare provider. At iScript.africa, we offer automated Google Reviews management, which helps you collect and showcase positive reviews from your patients. Our system sends automated review requests to your patients, making it convenient for them to leave feedback. Positive reviews not only enhance your online reputation but also attract more patients to your practice.

4. Missed Call Text Back

In today's fast-paced world, missed calls can mean missed opportunities. Our digital marketing services include a missed call text back feature, which automatically sends a text message to any missed calls. This ensures that potential patients receive a prompt response and are encouraged to book an appointment with you. By providing excellent customer service and quick responses, you can increase patient satisfaction and loyalty.

5. AI-Driven Webchat that Understands Your Practice

Engaging with potential patients on your website is crucial for converting them into actual patients. Our AI-driven webchat feature understands your practice and provides personalized responses to user queries. This not only saves you time but also enhances the user experience, making it more likely for visitors to choose your practice over competitors.

6. Centralized Communication Channel

Managing multiple communication channels can be overwhelming. At iScript.africa, we provide a centralized communication channel that integrates all your communication platforms into one dashboard. This streamlines your communication process, allowing you to respond to patient inquiries and manage appointments more efficiently.

7. Automated Social Media Posting, Commenting, and Feedback

Social media is an essential tool for healthcare professionals to connect with patients and build brand awareness. Our digital marketing services include automated social media posting, commenting, and feedback management. We create engaging content, schedule posts, and respond to comments on your behalf, ensuring that your social media presence is consistent and impactful.

Conclusion

In conclusion, digital marketing plays a vital role in the success of healthcare professionals. At iScript.africa, we offer a comprehensive range of digital marketing services specifically designed to help healthcare professionals drive more patients to their practice, manage their reputation, and create more bookings. By leveraging the power of digital marketing, you can grow your practice and stay ahead in the competitive healthcare industry. Contact us today to learn more about how we can help you succeed in the digital world.

Digital MarketingHealthcare ProfessionalsiScript.africaiScript.online
blog author image

Dr. Chomba Chuma

Dr. Chomba Chuma is the founder and MD of iScript. He's passionate about small businesses in all different aspects of their operations to transform communities that they serve.

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