Digitize, Optimize, Revolutionize
Smart Practice
Solutions
Increase Patient Flow to Your Practice by enhancing your online presence.
iScript.africa is a digital catalyst transforming independent healthcare practices with smart, digital, seamless solutions that connect, engage, and grow patient communities.
We transform your practice
into a thriving hub of patient care and profitability.
🏆 Loved by Thousands of Healthcare Practices Around The World
Never Lose Patients
To A Missed Call Again!
We'll turn every missed call into a text message conversation with your patient
Did You Know That More Than 60% Of Inbound Calls into Your Practice Go Unanswered Every Day???
How much business is that costing you? Let us change this.
Every time an inbound call from a patient to your practice goes unanswered, we'll send a text message back to the patient within seconds!
No missed calls left behind
When they reply, we'll push you a notification from our mobile app, where you can continue the convo!
Turns missed calls into SMS conversations
Connect with your patients the way they prefer to connect with you.
No one wants to call businesses anymore. In 2023, it's like asking them to fax you!
Unlock The Power Of Chat
Skyrocket your practice by opening the most preferred communication channel
Never Miss Another Call
Never lose business because of a missed call again
Elevate Your Reputation
Monitor, reply, and grow your reviews from your pocket
Increase Revenue From Google
Activating Google Chat is like turning on a "free patient leads" faucet for your practice
Manage Your Practice From Your Pocket
Take your practice on the go with our mobile app
Online Reviews
Improve your ratings and build your reputation to win more patients.
Messaging
Reach your patients wherever they are.
Call Follow Up
Turn every missed call into a follow-up opportunity.
All the tools you need to grow your practice in one place.
Online Reviews
Automate your online reviews with a few simple clicks & respond to reviews in 1 place
Messaging
Manage your messages with a single inbox for text, Facebook messages, Google messages, and more.
Webchat
Convert more website visitors into leads & sales conversations with Webchat.
Payments
Easy text 2 pay client invoicing. Simplify your client invoicing & get paid faster.
Missed Call Text Back
When you're away, have iScript.africa follow up via text so you never lose another patient
CRM System
Grow your patient's database & know where new patients are coming from
Online Reviews
Automate Your Online Reviews
Are you tired of watching other providers soar ahead of you with glowing patient reviews while you struggle to keep up? Our state-of-the-art review management system empowers you to take control of your online reputation and request and manage reviews from your patients, all in one convenient inbox.
Every Conversation In One Place
Communicate Efficiently With Patients and Prospects
Reach your patients wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, respond to Facebook & Google Messages, and market to customers and leads all from your app.
Collect Payments Anywhere
Get Paid Faster Than Ever
Say goodbye to late payments and frustrating billing processes. With iScript.africa you can get paid faster and more securely than ever before.
Our platform offers a powerful invoicing system.
Our invoicing system offers robust features, including the ability to customize your invoices with your brand logo and colors, set up recurring payments, and even accept payments directly from your clients' bank accounts.
Organized Client Communication
Grow Your Practice
Our CRM functionality includes robust features such as patient lead tracking, client profiling, and automated follow-up sequences, all designed to help you stay on top of your sales pipeline and close more business. Plus, with easy patient lead import functionality, you can quickly and easily bring your existing leads into the system for seamless communication.
Google Reviews for Healthcare Professionals
Introduction
In today's digital age, online reviews have become an integral part of our decision-making process. Whether we are looking for a new restaurant, a hotel, or even a healthcare professional, we rely heavily on the experiences of others to guide our choices. And when it comes to healthcare professionals, Google Reviews have emerged as a powerful tool that can make or break a practice's online reputation.
Importance of Google Reviews
The importance of Google Reviews for healthcare professionals cannot be overstated. These reviews provide potential patients with valuable insights into the quality of care, professionalism, and overall patient experience that they can expect from a particular healthcare provider. Positive reviews can attract new patients, build trust, and enhance a healthcare professional's online presence.
How to Get Reviews
So, how can healthcare professionals get more Google Reviews? The first step is to create a Google My Business (GMB) profile. This free tool allows healthcare professionals to manage their online presence on Google, including their business information, contact details, and of course, their reviews. By claiming and optimizing their GMB profile, healthcare professionals can increase their chances of appearing in local search results and attracting more reviews.
Request for Reviews
Once the GMB profile is set up, healthcare professionals should actively encourage their patients to leave reviews. A simple request at the end of a visit or a follow-up email can go a long way in generating positive reviews. It's important to note that healthcare professionals should never incentivize or manipulate reviews, as this goes against Google's guidelines and can result in penalties.
However, you are allowed to send reminders, sms, email to patients requesting them to send reviews. This should undoubtedly be an automated process to ensure that your marketing system follows up the patient on your behalf.
Responding to Reviews
Now, let's talk about responding to reviews. It's crucial for healthcare professionals to engage with their patients' feedback, both positive and negative. Responding to reviews shows that the healthcare professional values patient feedback and is committed to providing excellent care. When responding to positive reviews, a simple thank you can go a long way in building patient loyalty. For negative reviews, it's important to address the concerns raised and offer a resolution if possible. This demonstrates professionalism and a willingness to learn and improve.
Optimizing your Profile
In addition to getting reviews and responding to them, healthcare professionals can optimize their online profiles to enhance their visibility and reputation. Here are a few tips:
1. Complete your profile: Fill out all the relevant information on your GMB profile, including your address, phone number, website, and business hours. This will make it easier for potential patients to find and contact you.
2. Use high-quality images: Upload professional photos of your practice, staff, and facilities. Visuals can make a strong first impression and help potential patients feel more comfortable choosing your services.
3. Share useful information: Regularly update your GMB profile with informative posts, news, and announcements. This will not only keep your profile fresh and engaging but also demonstrate your expertise and commitment to patient education.
4. Monitor and manage your online reputation: Set up alerts to receive notifications whenever a new review is posted. This will allow you to promptly respond to feedback and address any concerns. Additionally, regularly monitor your online presence on other review platforms and social media channels to ensure a consistent and positive image.
Conclusion
In conclusion, Google Reviews have become a critical factor in the decision-making process for potential patients seeking healthcare professionals. By actively managing and optimizing their online profiles, healthcare professionals can attract more positive reviews, build trust, and enhance their reputation. So, take the time to create and optimize your GMB profile, encourage patients to leave reviews, respond to feedback, and watch your online presence flourish.
Your patients and your practice will thank you for it.
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10 Kruin Street | Klopperpark | Germiston 1406, SA
+27-11-392 4307 (SA) | support@iscript.africa
